RAKU — Privacy Policy

Operated by DRT Nova LLC

Last Updated: May 2026

This Privacy Policy explains how DRT Nova LLC (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you use the RAKU mobile application (“RAKU”, “the App”, “the Service”). By using RAKU, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

  • Account details (name, email, username, password)
  • Dietary preferences (e.g., high-protein, low-calorie, keto)
  • Saved restaurants or menu items
  • Feedback, messages, or support requests

1.2 Automatically Collected Information

When you use RAKU, we may automatically collect:

  • Device information (model, OS version, unique identifiers)
  • App usage data (features used, screens viewed, interactions)
  • Log data (IP address, timestamps, crash reports)
  • Location data (if you grant permission)

1.3 Location Information

If enabled, RAKU may access your device's location to:

  • Show nearby restaurants
  • Improve search accuracy
  • Personalize recommendations

You can disable location access at any time in your device settings.

2. How We Use Your Information

We use collected information to:

  • Operate and improve the App
  • Personalize recommendations and user experience
  • Provide customer support
  • Analyze usage trends and performance
  • Enhance safety and prevent misuse
  • Communicate updates, features, or important notices

We do not sell your personal information.

3. Nutritional Information Disclaimer

RAKU aggregates nutritional data from restaurants, public sources, and third-party databases. We strive for accuracy but cannot guarantee that all information is complete or error-free. Your personal data is not used to generate nutritional data.

4. How We Share Information

We may share information in the following situations:

4.1 Service Providers

We may share data with trusted third-party vendors who help us:

  • Host the App
  • Analyze performance
  • Provide customer support
  • Improve features

These providers are contractually obligated to protect your data.

4.2 Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes
  • Respond to government requests
  • Protect the rights, safety, or property of DRT Nova LLC or users

4.3 Business Transfers

If DRT Nova LLC undergoes a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.

We never sell personal data to advertisers or data brokers.

5. Cookies & Tracking Technologies

RAKU may use:

  • Cookies
  • Analytics tools
  • Device identifiers

These help us understand usage patterns and improve the App. You can disable cookies through your device or browser settings, though some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account and associated data at any time.

8. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data
  • Updating or correcting information
  • Requesting deletion
  • Withdrawing consent (e.g., location access)
  • Requesting a copy of your data

To exercise these rights, contact us at rakuappus@gmail.com.

9. Children's Privacy

RAKU is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that such data has been collected, we will delete it promptly.

10. Third-Party Links

RAKU may contain links to third-party websites or restaurant pages. We are not responsible for:

  • Their content
  • Their privacy practices
  • Their data handling policies

We encourage you to review their privacy policies separately.

11. International Users

RAKU is operated in the United States. If you access the App from outside the U.S., you consent to the transfer and processing of your data in the U.S.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will update the “Last Updated” date. Continued use of the App after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

For questions or concerns about this Privacy Policy, contact:

DRT Nova LLC

Operator of the RAKU App

Email: rakuappus@gmail.com

Location: Florida, USA

© 2026 DRT Nova LLC. All rights reserved.